is also a shopping, if a shop not only allows consumers to get the products they need, but also a sense of satisfaction, I think this shop is undoubtedly more attractive to customers. After all, the customer to the store shopping, in addition to meet their daily needs, the more important thing is to meet their psychological needs. In fact, the motivation of customers to buy goods is very simple, in the final analysis is to meet their own inner satisfaction.
retail is the process of introducing the benefits of goods to customers in order to meet the specific needs of customers. Let both sides are satisfied with each other, each one takes what he needs, is a win-win in the retail business of art. So how to make customers feel satisfied? Please listen to the voice of the retail friends.
Hebei County of Wuqiao province retail customers Tian boss: patience, hospitality, let the customer feel respect
and many retail friends in a chat, speaking of hospitality, everyone said to warm hospitality, honesty. These principles are true. However, I feel that in addition to treat customers warm, cordial, but also to add a little, that is patience. Many people think that retail is to attract people into the store to buy goods. In fact, a shop owner is to allow customers to buy things with respect in the left, the only way to form their own fixed customer groups.
do business is the most afraid of customers, customers have more popular, there is a popular business. When the customer objected to our product or service, even if the customer is wrong or not all right, don’t get angry or answer back sarcastically, should listen patiently to find answers in a calm mood, concerns and needs where customers, with our excellent products and quality services to meet the.
shop serves customers shop "Daily" is the vast number of customers. Customers to spend money to buy things, always want to buy cheap things of their own heart, so we asked about the situation, and picks, as retail customers should understand the customer’s psychology, do not bother to change 100 questions, patience, so, in order to allow customers satisfied, and that they will come again. Have a lot of knowledge and skills in stores, and the patience of hospitality is not to mind taking the trouble must have the quality.
Hebei County of Wuqiao province retail customers Lu boss: let the customer, make customer feel worth
price is a reflection of the store’s daily operating conditions of the thermometer. The price management situation is good or bad, not only directly affect the current income, but also affect the future development. In the maintenance of commodity prices, not only at the moment, to take into account the long term, to give the future sales of goods have enough room for adjustment.
customers always want to buy cheap goods, if you can use a