NORTH READING, MA — Mario J. Miani, 94, of North Reading, formerly of Ansonia, CT, passed on Monday, May 6, 2019 at Windsor Place of Wilmington.Born in Derby, CT on August 9, 1924, son of the late Giuseppe and Giovina (DiGiovanni) Miani. He was a graduate of Derby High School, he attended 4 years at Bridgeport Engineering and 8 years of night school at Boston University.Mario was a Conceptual Design Engineer, he worked on Missile Re-entry Systems, space satellites, under sea technology and lasers. He worked for AVCO Systems Division in Wilmington for 16 years, AVCO Everett Research Division in Everett for 14 years and Science Research Lab for 5 years.Mario loved working on cars, especially Fiats and Chryslers, DIY projects and bowling. He loved the Patriots and most of all spending time with his family.He has been a resident of North Reading for over 61 years. He was a member of St. Theresa’s Church and the Knights of Columbus.Family members include his loving wife of over 66 years, Eleanor G. (Derry) Miani; He was a proud and loving father of three, Cathy Lynn Mizzell and her husband George of Birmingham, AL, Barbara A. Bochart and her husband Thomas of Tewksbury and Thomas J. Miani Sr. and his wife Joan of Methuen; he was the brother of the late Peter and Dino Miani and Hilda Testone; grandfather of 5 grandchildren, Elizabeth “Betsy” Colon, Andrew Bochart, Thomas Miani, Jr., Gina Miani, Robert Mizzell; one great grandchild, Tayla-Rae Colon; and his very close dear friend, Milan Tekula and his wife Dorothy of Saugus and many nieces and nephews.Visitation will be held at the Croswell Funeral Home, 19 Bow Street, North Reading on Friday, May 10 from 9 to 10:30 AM, followed by an 11 AM Funeral Mass at St. Theresa’s Church, 63 Winter Street (Rt. 62), North Reading. Interment will be in Riverside Cemetery in North Reading. Memorial donations may be made in his memory the American Cancer Society, 30 Speen Street, Framingham, MA 01701 or Hospice Services of Massachusetts, 391 Broadway Street, Everett, MA 02149.Mario J. Miani(NOTE: The above obituary is from Crosswell Funeral Home.)Like Wilmington Apple on Facebook. Follow Wilmington Apple on Twitter. Follow Wilmington Apple on Instagram. Subscribe to Wilmington Apple’s daily email newsletter HERE. Got a comment, question, photo, press release, or news tip? Email firstname.lastname@example.org.Share this:TwitterFacebookLike this:Like Loading… RelatedOBITUARY: Anthony Charles Mack, 78In “Obituaries”OBITUARY: Judith Elaine Sias Guertin, 76In “Obituaries”OBITUARY: Carl J.A. Anderson, Jr., 89In “Obituaries”
US president Donald Trump on Thursday hailed the fact that five of the “most wanted” Islamic State leaders have been captured recently, including Abu Zeid al-Iraqi, one of the main collaborators of the organisation’s chief, Abu Bakr al-Baghdadi.“Five Most Wanted leaders of ISIS just captured!” Trump tweeted, referring to a coordinated operation to arrest the men by Iraqi and US intelligence agencies, Efe reported.Among the IS leaders captured are four Iraqis and one Syrian, according to the New York Times, citing Iraqi sources.The result of the three-month operation to capture the terrorist leaders, who had been hiding in Syria and Turkey, represents an important victory for the Iraqi and US intelligence agencies.Two Iraqi officials explained to the New York daily, on condition of anonymity, that they had been following the trail of several of the IS leaders for months, but early this year they received intelligence information that led to their arrests.An Iraqi unit responsible for undercover missions had traced one of those detained – Ismail Alwaan al-Ithawi, known as Abu Zeid al-Iraqi – from Syria to the Turkish city of Sakarya, about 100 miles east of Istanbul, the Times reported.Abu Zeid al-Iraqi, one of the main associates of top IS leader Abu Bakr, had been living in Turkey with his Syrian wife under his brother’s identity.The terrorist, who was in charge of making bank transfers into the accounts the IS maintains in different countries and one of Abu Bakr’s closest confidants, was captured by Turkish authorities and handed over to Iraq.Iraqi and US intelligence spent several weeks interrogating Abu Zeid to acquire information about the location of the other leaders, who were in hiding.Saddam al-Jammel, a Syrian who had headed the IS operations near the eastern Syrian town of Deir al-Zour, and Abu Abdel al-Haq, an Iraqi who had been the group’s head of internal security, were two of the terrorists captured, The Times reported.
Music will create magic at the hallowed walls of Purana Qila when several rock bands from SAARC region will perform at 8th edition of South Asian Bands Festival scheduled to be held from 7 – 9 November. The three-day music festival is presented by Ministry of External Affairs, Indian Council for Cultural Relations (ICCR) and Seher. The festival will feature 14 popular rock bands from eight countries which are members of the South Asian Association for Regional Cooperation (SAARC) Afghanistan, Bangladesh, Bhutan, Maldives, Nepal, Pakistan, Sri Lanka, Observer country – France and host India. Also Read – ‘Playing Jojo was emotionally exhausting’‘Music has no boundaries. And with the same ideology this festival aims to bring Asia countries together. It also provides a rare opportunity for the Indian audience to enjoy and appreciate the music created across the subcontinent’, said Sanjeev Bhargava, Festival Director, South Asian Bands Festival. Started in 2007, the festival has become one of Delhi’s most eagerly awaited cultural show and year after year people of all ages look forward to the best bands from the South Asian region to be showcased at the festival. Coming together of some of the most talented musicians on one platform at the magnificent Purana Qila is the best and truest representation of regional integration through culture. Also Read – Leslie doing new comedy special with NetflixThis platform brings together the finest acts from the SAARC countries. This year the festival features performance by Alobo Naga and The Band (ANB) from Dimapur, Nagaland formed in 2010. They won the Best Indian Act at a European music awards ceremony in 2012.Pakistani singing sensation Zebunissa Bangash popularly known as Zeb, who recently made her foray into Bollywood with her hit tracks in films like Madras Café and Highway, and known for her Coke Studio fame is all set to mesmerise the audience through her rich and textured soundscapes and melodies yet again. The festival will also feature a band from France – ‘Success’ as a Guest Country Band, which is also the Observer to SAARC. The electro-rock band from France consists of vocalist YannChéhu, guitarists Julien Richer, Dan Voisin on the Electronic keyboard and drummer Joel Daventry, are known for their unique style of contemporary rock performance combined with traditional heavy metal, rock n’ roll and electro rock.Apart from them, the electronic-rock band Pentagram from Mumbai will also be performing.
December 7, 2018 A constant push and pull goes on in the world of small business and entrepreneurship: Do you set and work “business” hours, or do you personally handle anything and everything for your business, regardless of when those things happen?Some entrepreneurs are more than happy to work 100 hours a week, while others cite their need for work-life balance as absolutely critical to their business success.Related: 10 Reasons Why Good Customer Service Is Your Most Important MetricMy own position is that, regardless of how many hours I work — or anyone else works — it’s often a good idea to impose limits on outside contact. Running a small business that offers 24/7 support is just asking for pain. Virtually no task can be completed in a reasonable amount of time when you have to keep dropping everything to answer the phone.So, what to do? The typical answer is voicemail, but a voicemail is impersonal. When someone wants to call your business, he or she has a concrete reason in mind, whether it’s the need to obtain technical or customer support or to talk to your sales staff. And this is important because after-hours sales leads can be incredibly lucrative; yet the problem is, you never know how many leads you miss when a call goes to voicemail and the caller leaves no message.The best solution, I’d suggest, is to hire an answering service. An answering service can take several forms, whether it’s a call center or a freelancer operating through a virtual call center service. These options all function essentially the same way: Someone calls your business line, and when the call meets specific criteria, the answering service picks up.How an answering service benefits a businessThe first and most obvious benefit to using an answering service is to capture leads and issue information outside of normal business hours. Your customers and potential customers aren’t always able to call during the workday — many of them work 9-to-5 jobs, as well – so being able to connect with them outside of business hours is a huge boon.Answering services also allow you to more effectively distribute your time. When you’re able to offload business calls, you can use that time to work on important contracts, building assets or app development, or just spend time relaxing with your family. You don’t want to face burnout, after all. Related: Why Your Business Still Needs To Be Available On Phone In This Digital-First WorldA voicemail box or a robot call handler is simply so impersonal it can drive customers away. It can be too generic; it can be too complex to navigate; or it might be too poorly laid out for your usual use cases. Besides, a huge element of small business success is the humanity and personality of the brand involved. So, relying on impersonal robots and mailboxes means you lose that crucial element of the personal touch.Effectively using an answering serviceThere are two excellent ways to use an answering service when you are a small business or a busy entrepreneur. The first is to set business hours. Any call coming in after the close of business or before the start of the workday is then directed to the answering service, whose staffers take basic lead information, fill out a support ticket or alternately engage with a customer who would otherwise be left with a voicemail inbox.The other option is to configure your answering service to pick up if a call goes unanswered for a specified amount of enough, usually meaning a number of rings or seconds after the connection is made. This way, you can ignore a phone call during the workday if you’re in the midst of a difficult task or in a meeting; the answering service can still gather the relevant information to pass along.The key to effectively using an answering service is to configure different scripts for different contexts. An after-hours call should be answered with a flexible script that can take down information about service outages, website issues or other troubleshooting problems. The service can then record contact information for potential leads your sales team can follow up with the next day. You don’t need your answering service’s workers to be a sales team; you just need them to scoop up the potential leads you would otherwise miss. A different script for use during business hours is an easy way to tell a caller, “I’m in a meeting, but give me your number; I’ll call back in 15 minutes.”Related: 4 Simple Ways to Communicate Better With Your CustomersCustomers are going to call you outside of the 9-to-5. That’s a given. But you have several choices here. It’s up to you how you handle those calls. Enroll Now for Free 5 min read Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Now Opinions expressed by Entrepreneur contributors are their own. This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience.
Posted by Tags: Peru, Valencia Travel Travelweek Group Earn $50 in cash when booking clients to Peru Thursday, May 23, 2019 TORONTO — Valencia Travel, a DMC based in Cusco, Peru, has launched a new promotion that includes 50% savings for travellers and $50 cash incentive for travel agents. Running until May 31, 2019, the promotion aims to highlight the most recognized parts of Peru and the quality experiences available in each. Clients will enjoy 50% off the following four travel packages:• Lares Trek & Machu Picchu: This seven-day trek begins in Cuzco followed by a voyage into the Lares region of the Peruvian Andes, home to green valleys, tranquil mountain lakes and snow-capped Andean peaks that stand up to 6,000 metres tall.• Trek Along the Inca Trail & Machu Picchu: On this seven-day adventure, travellers will trek along the majestic Inca Trail over the course of four days.• Classic Peru: Highlights of this 12-day trip include traditional food, bustling cities, mountains, lakes, canyons, rural communities and an expedition into Machu Picchu.• The Best of Peru: This 13-day immersion tour covers all of Peru’s must-see places as well as a full-city tour in Lima. Clients will visit Cusco’s many temples, journey through the historic Sacred Valley and explore the ancient site of Machu Picchu. More news: Hotel charges Bollywood star $8.50 for two bananas and the Internet has thoughtsAs part of the promotion, North American travel agents will receive $50 when booking two people on any of the above packages before May 31. For more information, contact email@example.com. Share << Previous PostNext Post >>